T & C’s and Privacy Policy
Terms of Service Inc. Payments, Cancellations & Refunds
Bookings and Payments
• A non-refundable deposit must be paid at the time of booking of 30% to secure your place, for special offers it is the full balance of the booking which is non-refundable.
• The balance is payable at least 4 weeks prior to the commencement of your course.
• All documents sent out as part of your welcome pack including Par-Q must be completed prior to your arrival.
• We reserve the right to change the venue at any stage if operational needs require this.
• Changes to your booking are subject to a £50 administration fee.
• Bookings made through special offers and promotional deals (such as Black Friday) are non-refundable and must be paid for in full at the time of booking.
Cancellations
• You have the option to purchase cancellation indemnity to protect you from having to cancel due to certain conditions. The indemnity should be purchased at the time of booking or within 21 days of confirming your date by calling us – rates:
– £50 per person for UK Boot Camps 3-5 Days
– £75 per person for 6 Days
– £125 per person for 7 Days or longer
• This will guarantee that you can either substitute your place for another person or postpone your date due to serious illness, car accident or family tragedy. You would then be able to rebook free of charge upon proof of the reason for cancellation e.g a doctor’s note. If this is not taken then the below cancellation policy applies:
• Any cancellations must be notified by telephone and confirmed in writing as soon as is reasonably possible and will be subject to the following charges:
Less than 4 weeks’ notice to change the date of a stay and you will forfeit 100% of the course fee and you will be unable to move your booking to another date.
• All the above also apply in the case of bereavement, injury, illness or death.
• For these reasons we recommend you secure your own insurance to cover our fees in such an event
• If the client fails to arrive for the course on the first day no refund will be given under any exception.
• Late arrivals are subject to a £50 Late Arrival fee to cover staff attendance.
• Should you leave during the course no refund will be given under any exception. For unscheduled weigh-outs, a £10 admin fee to cover extra staffing is required.
• We reserve the right to cancel or postpone any course but will always endeavour to fulfil our commitments. In this event, a full refund or alternative date will be offered.
• Substitution of your place to another person will incur a £25 fee.
• To move the date at any stage after confirming a booking is subject to a £50 fee.
• If courses are cancelled or postponed due to circumstances beyond our control, your course will be postponed to an appropriate date later in the season (no greater than 18 months). No refund will be given. However, our administration fees will be waivered.
Responsibilities of the Client
• On booking, you accept that both the TEAM Bootcamp & Conquer Food Services are set programmes, and you agree to attend every session in accordance with the no-compromise retreat rules and the spirit of a military-style boot camp. Due to the no-compromise nature, attendees will not have the ability to pick and choose which sessions they attend and should only book on the understanding that they will have limited time to work, answer calls or email during working hours and that missed sessions are only acceptable if arranged prior to booking.
• TEAM Bootcamp is neither equipped nor staffed to provide care or support for drug or alcohol rehabilitation and is not a treatment or therapy centre. If you display signs of drug or alcohol withdrawal or disclose dependence on controlled substances, you will be refused participation in all activities, and you will be asked to leave without a refund.
• If you are ill during the camp or prior to arriving you must inform the management. Management has the right to refuse to allow you to participate in activities if they believe it may cause detriment to your health or other clients’ health. Please be aware if you have an infectious or contagious disease/condition we are within our rights to turn you away without a refund. We cannot put other clients at risk and thus you should not attend if you are unwell. If you chose not to take out indemnity, then you will not be refunded any monies should you be refused participation.
• Any damage to our properties is to be paid for by yourself directly to the property owner. We strongly recommend that you secure your own insurance to cover you in the event that you damage our property or equipment.
• The client is responsible for their own personal medical requirements, clothing and footwear for the duration of the course.
• The client is responsible for informing us of any medical conditions and using their own judgement when deciding to take part in the activities we offer. Failure to inform us of medical conditions may result in the client being withdrawn from certain activities on the day.
• If we feel you are unable to perform an activity we reserve the right to stop and no refund will be offered if you have failed to advise us of any health conditions.
• The client must accept that attending any of our activities involves some risk, these risks incorporate a broad range and the client recognises those risks include personal injury. By attending this course the client agrees to assume these risks and to release and discharge us and any of its employees or sub-contractors from any and all claims.
• SHARED ACCOMMODATION – Those that book shared accommodation must understand that they WILL be sharing a room with other people and should expect potential snoring and disturbance as people move around at night. Conversely, people that know they snore loudly should consider single occupancy room types. TEAM Bootcamp will endeavour to provide reasonable solutions such as earplugs and facilitate inter-room discussions.
• ELECTRIC VEHICLES (EV’S) – Currently there is no provision for charging EV’s at TEAM Bootcamp and charging via domestic sockets is strictly forbidden. Public EV charging points are located in the nearby town of Bridgnorth.
Please note that out of courtesy to all guests, excessive noise and unruly behaviour will not be tolerated. Such behaviour may result in the offending person(s) being asked to vacate their room and be charged for their booked stay.
Additionally, you must not:
- Smoke inside any rooms or hallways. This includes the smoking of e-cigarettes. Permitted smoking areas will be identified on-site. Smoking on the premises outside of the designated smoking area will result in a £150 fine; Should a guest continue to smoke in a room or public area, TEAM Bootcamp reserves the right to have the guest removed from the accommodation.
- Bring pets onto TEAM Bootcamp premises, with the exception of assistance dogs, or where prior arrangements have been made with the accommodation;
- Bring any potentially dangerous or hazardous materials or equipment onto TEAM Bootcamp premises;
- Use any electrical appliances that may set off the fire alarm system;
- Tamper with any fire alarms or emergency equipment;
- Remove, damage, or destroy any TEAM Bootcamp property;
- Use any of the technology provided by TEAM Bootcamp to download or access any unlawful material; or
- Cause unreasonable disturbance to our other guests or any staff.
- If you or your group cause damage or loss of any kind to the accommodation, other guests or their property, you (as the person making the booking) will be responsible for that damage or loss and you shall be liable to pay to TEAM Bootcamp on demand the amount required to make good or remedy such damage or loss.
- Bring or participate in the use of unprescribed drugs, recreational drugs or alcohol onto TEAM Bootcamp premises. TEAM Bootcamp maintains a strict ZERO TOLERANCE to drink and drugs and anyone found to be in breach of these conditions will be asked to leave with immediate effect and without refund.
Privacy policy
This privacy policy applies between you, the User of this Website and TEAM Bootcamp Ltd, the owner and provider of this Website. TEAM Bootcamp Ltd takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.
This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found below.
Please read this privacy policy carefully.
Definitions and interpretation
- In this privacy policy, the following definitions are used:
Data | collectively all information that you submit to TEAM Bootcamp Ltd via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws; |
Cookies | a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies); |
Data Protection Laws | any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK; |
GDPR | the General Data Protection Regulation (EU) 2016/679; |
TEAM Bootcamp Ltd, or us | TEAM Bootcamp Ltd, a company incorporated in England and Wales with registered number 11751622 whose registered office is at Eardington Manor, School Lane, Shropshire, WV16 5JZ; |
UK and EU Cookie Law | the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronxic Communications (EC Directive) (Amendment) Regulations 2011; |
User or you | any third party that accesses the Website and is not either (i) employed by TEAM Bootcamp Ltd and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to TEAM Bootcamp Ltd and accessing the Website in connection with the provision of such services; and |
Website | the website that you are currently using, team-bootcamp.com, and any sub-domains of this site unless expressly excluded by their own terms and conditions. |
- In this privacy policy, unless the context requires a different interpretation:
- the singular includes the plural and vice versa;
- references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
- a reference to a person includes firms, companies, government entities, trusts and partnerships;
- “including” is understood to mean “including without limitation”;
- reference to any statutory provision includes any modification or amendment of it;
- the headings and sub-headings do not form part of this privacy policy.
Scope of this privacy policy
- This privacy policy applies only to the actions of TEAM Bootcamp Ltd and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.
- For purposes of the applicable Data Protection Laws, TEAM Bootcamp Ltd is the “data controller”. This means that TEAM Bootcamp Ltd determines the purposes for which, and the manner in which, your Data is processed.
Data collected
- We may collect the following Data, which includes personal Data, from you:
- name;
- contact Information such as email addresses and telephone numbers;
- demographic information such as postcode, preferences and interests;
- IP address (automatically collected);
- web browser type and version (automatically collected);
- operating system (automatically collected);
- a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected);
- in each case, in accordance with this privacy policy.
How we collect Data
- We collect Data in the following ways:
- data is given to us by you; and
- data is collected automatically.
Data that is given to us by you
- TEAM Bootcamp Ltd will collect your Data in a number of ways, for example:
- when you contact us through the Website, by telephone, post, e-mail or through any other means;
- when you make payments to us, through this Website or otherwise;
- when you elect to receive marketing communications from us;
- when you use our services;
in each case, in accordance with this privacy policy.
Data that is collected automatically
- To the extent that you access the Website, we will collect your Data automatically, for example:
- we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
- we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed “Cookies”.
Our use of Data
- Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
- internal record keeping;
- transmission by email of marketing materials that may be of interest to you;
- contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Website;
in each case, in accordance with this privacy policy.
- We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).
- For the delivery of direct marketing to you via e-mail, we’ll need your consent, whether via an opt-in or soft-opt-in:
- soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under “soft opt-in” consent, we will take your consent as given unless you opt-out.
- for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we’ll provide.
- if you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed “Your rights” below.
- We may use your Data to show you TEAM Bootcamp Ltd adverts and other content on other websites. If you do not want us to use your data to show you TEAM Bootcamp Ltd adverts and other content on other websites, please turn off the relevant cookies (please refer to the section headed “Cookies” below).
Who we share Data with
- We may share your Data with the following groups of people for the following reasons:
- our employees, agents and/or professional advisors – to check your suitability for our services, provide appropriate marketing communication and streamline your online experience with us.;
in each case, in accordance with this privacy policy.
Keeping Data secure
- We will use technical and organisational measures to safeguard your Data, for example:
- access to your account is controlled by a password and a user name that is unique to you.
- we store your Data on secure servers.
- Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: craig@getcraigwilliams.com.
- If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
Data retention
- Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.
- Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.
Your rights
- You have the following rights in relation to your Data:
- Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
- Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
- Right to erase – the right to request that we delete or remove your Data from our systems.
- Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it.
- Right to data portability – the right to request that we move, copy or transfer your Data.
- Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.
- To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: craig@getcraigwilliams.com.
- If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.
- It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.
Links to other websites
- This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.
Changes of business ownership and control
- TEAM Bootcamp Ltd may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of TEAM Bootcamp Ltd. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
- We may also disclose Data to a prospective purchaser of our business or any part of it.
- In the above instances, we will take steps with the aim of ensuring your privacy is protected.
Cookies
- This Website may place and access certain Cookies on your computer. TEAM Bootcamp Ltd has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.
- All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
- Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling TEAM Bootcamp Ltd to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.
- This Website may place the following Cookies:
Type of Cookie | Purpose |
Analytical/performance cookies | They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. |
Functionality cookies | These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). |
Targeting cookies | These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose. |
- You can find a list of Cookies that we use in the Cookies Schedule.
- You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.
- You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
- It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
- For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.
General
- You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
- If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
- Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
- This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
Changes to this privacy policy
- TEAM Bootcamp Ltd reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.You may contact TEAM Bootcamp Ltd by email at craig@getcraigwilliams.com.
Attribution
- This privacy policy was created using a document from Rocket Lawyer (https://www.rocketlawyer.co.uk).
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Cookies
Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know.
Analytical/performance
We use the following analytical/performance cookies:
Description of Cookie | Purpose |
Facebook Retargeting | Facebook marketing |
Google Adwords | Google marketing and market research |
Functionality
We use the following functionality cookies:
Description of Cookie | Purpose |
User tracking | We use this cookie to identify your computer and analyse traffic patterns on our website. |
Targeting
We use the following targeting cookies:
Description of Cookie | Purpose |
Facebook pixel | We use this cookie to enable us to show you adverts while you are browsing our website and other websites on the internet. |
Google cookie | We use this cookie to enable us to show you adverts while you are browsing our website and other websites on the internet. |
WEBSITE TERMS & CONDITIONS
- INTRODUCTION
1.1. This document (together with any documents referred to in it) tells you the terms and conditions
upon which we sell and supply the goods and services (the ‘Products’) listed on this website (the
‘Website’) to you.
1.2. Before confirming your order please:
1.2.1. Read through these terms and conditions (the ‘Conditions’) and in particular our
cancellations and returns policy at clause 12 and limitation of our liability and your
indemnity at clause 16
1.2.2. Print a copy for future reference.
1.2.3. Read our privacy policy regarding your personal information.
1.3. By ordering any of the Products listed on this Website, you agree to be legally bound by these
Conditions. You will be unable to proceed with your purchase if you do not accept these terms and
conditions as may be modified or amended and posted on this Website from time to time.
1.4. We reserve the right to revise and amend the Website, our disclaimers and the Conditions at any
time without notice to you. Your continued use of the Website (or any part thereof) following a
change shall be deemed to be your acceptance of such change. It is your responsibility to check
regularly to determine whether we have changed these Conditions. - ABOUT US
2.1. This Website is owned and operated by TEAM Bootcamp Ltd(‘we’/’us’/’our’), a limited liability
partnership registered in England and Wales under registration number: 11751622 having our
registered office at Eardington Manor, School Lane, Eardington, Bridgnorth, Shropshire, England, WV16 5JZ. Our business
address is Eardington Manor, School Lane, Eardington, Bridgnorth, Shropshire, England, WV16 5JZ
2.2. We subscribe to the Register of exercise professional’s code of conduct which can be found at
https://www.exerciseregister.org/members/code-of-ethical-conduct. - COMMUNICATIONS
3.1. You agree that email and other electronic communications can be used as a long-distance means
of communication and acknowledge that all contracts, notices, information and other
communications that we provide to you electronically comply with any legal requirement that such
communications be in writing.
3.2. We will contact you by email or provide you with information by posting notices on our Website. - OVERSEAS ORDERS
4.1. Our Website is only intended for use by customers resident in England, Wales, Scotland and
Northern Ireland (the United Kingdom).
4.2. We may, in our sole discretion, accept orders for goods from individuals located outside the United
Kingdom and ship them overseas. We may also agree to provide our services if you are resident
in the European Economic Area (EEA), subject to reserving a right to amend the specifications or
standards of the services offered on the Website and/or these Conditions or to refuse to accept an
order for our services from you, if it will put an excessive strain on our business or if we have an
objective reason for doing so. If we accept your order, you will be liable to pay for all and any
additional costs that we incur in order to facilitate your order, such as (without limitation) extra
shipping or postage costs. You will have an opportunity to cancel your order in case the additional
costs are not acceptable.
4.3. If we agree to supply any Products ordered from the Website for delivery outside the United
Kingdom they may be subject to import duties and/or additional taxes or expenses incurred due to
complying with foreign regulatory requirements or laws. You will be responsible for payment of any
such duties and/or taxes in addition to our price including the cost of delivery (in the case of
goods). Please note that we have no control over these charges and cannot predict their amount.
Please contact your local customs office or taxation authority for further information before placing
your order.
4.4. Please note that when shipping products internationally, you should be aware that cross-border
shipments are subject to opening and inspection by customs authorities.
4.5. You must comply with all applicable laws and regulations of the country for which the Products are
destined. We will not be liable for any breach by you of any such laws. - REGISTRATION
5.1. When registering on the Website you must choose a username and password. You are
responsible for all actions taken under your chosen username and password.
5.2. By registering on the Website you undertake:
5.2.1. That all the details you provide to us for the purpose of registering on the Website and
purchasing the Products are true, accurate, current and complete in all respects
5.2.2. To notify us immediately of any changes to the information provided on registration or to
your personal information
5.2.3. That you are over 18 or if under 18 you have a parent or guardian’s permission to
register with and purchase the Products from this Website in conjunction with and under
their supervision
5.2.4. To only use the Website using your own username and password
5.2.5. To make every effort to keep your password safe
5.2.6. Not to disclose your password to anyone
5.2.7. To change your password immediately upon discovering that it has been compromised
5.2.8. To neither transfer or sell your username or password to anyone, nor permit, either
directly or indirectly, anyone other than you to use them
5.3. You authorise us to transmit your name, address and other personal information supplied by you
(including updated information) to obtain information from third parties about you, including, but
not limited to, credit reports and so that we may authenticate your identity.
5.4. We reserve the right to terminate an agreement formed with you pursuant to clause 9 below and
to suspend or terminate your access to the Website immediately and without notice to you if:
5.4.1. You fail to make any payment to us when due
5.4.2. You breach these Conditions (repeatedly or otherwise)
5.4.3. You are impersonating any other person or entity
5.4.4. When requested by us to do so, you fail to provide us within a reasonable time with
sufficient information to enable us to determine the accuracy and validity of any
information supplied by you, or your identity
5.4.5. We suspect you have engaged, or are about to engage, or have in anyway been
involved, in fraudulent or illegal activity on the Website - ELIGIBILITY TO PURCHASE FROM THE WEBSITE
6.1. To be eligible to purchase the Products on this Website and lawfully enter into and form contracts
with us, you must:
6.1.1. Be 18 years of age or over
6.1.2. Be legally capable of entering into a binding contract
6.1.3. Provide full details of an address in the United Kingdom or the European Economic
Area (if you reside in the EEA) for the performance or delivery of the Products
6.2. If you are under 18, you may only use the Website in conjunction with, and under the supervision
of, a parent or guardian. If you do not qualify, you must not use our Website. - PRICE
7.1. The prices of the Products are quoted on the Website.
7.2. Prices quoted for delivery (in the case of goods) and for performance (in the case of services) are
for the United Kingdom unless otherwise specified.
7.3. Unless otherwise stated, the prices quoted exclude VAT (we are not VAT registered) and delivery
costs (in the case of goods). The delivery costs will be added to the total amount due from you at
their current rate. Details of our delivery charges can be located on our Website.
7.4. We reserve the right, by giving notice to you at any time before delivery or performance of our
obligations to you, to increase the price of the Products to reflect any increase in the cost to us
due to any factor beyond our control (such as without limitation, any foreign exchange fluctuation,
significant increase in the costs of labour, materials or other costs of manufacture). In the unlikely
event of this occurring, you shall be entitled to cancel the order at any time before delivery of the
goods and/or we have commenced providing the services. - PAYMENT
8.1. Payment can be made by any major prepay, credit or debit card or through an electronic payment
account as explained on the order form.
8.2. By placing an order, you consent to payment being charged to your prepay/debit/credit card
account or electronic payment account as provided on the order form.
8.3. Payment will be debited and cleared from your account before the dispatch of the goods or
provision of the service to you.
8.4. When you pay for your order by card, we carry out certain checks which include obtaining
authorisation from your card issuer to ensure you have adequate funds and for security reasons.
This may involve validating your name, address and other personal information supplied by you
during the order process against appropriate third party databases including the card issuer,
registered credit reference agencies and fraud prevention agencies.
8.5. By accepting these Conditions you:
8.5.1. Undertake that all the details you provide to us for the purpose of purchasing the
Products are correct and that the payment card you are using is your own and that there
are sufficient funds to cover the cost of the Products ordered
8.5.2. Undertake that any and all Products ordered by you are for your own private or
domestic use only and not for resale
8.5.3. Authorise us to transmit the payment and delivery information provided by you during
the order process (included any updated information) for the purpose of obtaining
authorisation from your card issuer to ensure you have adequate funds, to authenticate
your identity, to validate your payment card and for other security reasons, such as
fraud prevention
8.6. We shall contact you should any problems occur with the authorisation of your card.
8.7. We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your
order and payment secure, but in the absence of negligence on our part, we cannot be held liable
for any loss you may suffer if a third party procures unauthorised access to any data you provide
when accessing or ordering from our Website.
- ORDER PROCESS AND FORMATION OF A CONTRACT
9.1. All orders are subject to acceptance and availability. If any Products ordered are not available, you
will be notified by email and you will have the option either to wait until the item is available or to
cancel your order. It is your responsibility to provide us with a valid email address so that we can
contact you if necessary.
9.2. Any order placed by you constitutes an offer to purchase the Products from us. All such offers
received from you are subject to acceptance by us and we reserve the right to refuse any order
placed by you at any time prior to acceptance, without providing an explanation.
9.3. You shall be responsible for ensuring the accuracy of the details provided by you during the order
process and we will not accept an order unless all details requested from you have been entered
correctly.
9.4. You agree that if we contact you to acknowledge receipt of your order such communication shall
not amount to our acceptance of your offer to purchase the Products ordered by you from the
Website.
9.5. A contract between you and us (the ‘Contract’) incorporating these Conditions will only subsist
after we have debited your payment card and have confirmed that we have dispatched the goods
and/or shall be providing the requested service and, where appropriate, have made it available to
be downloaded. We will send you an email to confirm this (a ‘Confirmation Notice’). The
Confirmation Notice will amount to an acceptance of your offer to buy the Products from us. The
Contract will only be formed when we send you the Confirmation Notice (whether or not you
receive it).
9.6. Where we agree to supply Products to you permanently or on an ongoing (continuous) basis, such
as by subscription, they shall be provided for a minimum fixed period of time (the ‘Minimum
Duration’). The length of the Minimum Duration will depend on which package or product you have
selected to purchase and is provided on the Website.
9.7. The Contract will relate only to the Products stated in the Confirmation Notice. We will not be
obliged to supply any other Products which may have been part of your order until we have sent
you a separate Confirmation Notice relating to it.
9.8. You must check that the details contained in the Confirmation Notice are correct and you should
print out and keep a copy of it.
9.9. You will be subject to the version of our policies and Conditions in force at the time that you order
the Products from us, unless:
9.9.1. Any change to those policies or these Conditions is required to be made by law or
governmental authority
9.9.2. We notify you of any change to our policies or these Conditions before we send you the
Confirmation Notice, in which case, we are entitled to assume that you have accepted it,
unless we receive written notification from you to the contrary within seven working days
of receipt of the Confirmation Notice
10.DELIVERY
10.1. The Products will be delivered to you at the address you provided during the order process which
may be an address other than the billing address, but please note that extra documentation may
be needed to comply with such orders. We may where appropriate and at our option, deliver all or
part of the services, to the email address you supplied on registration or such other email address
that we agree to use to communicate with you.
10.2. We employ professional carriers. Nevertheless, you must examine the goods on arrival. If you are
asked for your signature on delivery, you must examine the goods before signing for it.
10.3. Any dates quoted for delivering the goods and/or completing performance of the service are
approximate only. If no date is specified then it will take place within 30 days or a reasonable time
of the date of the Confirmation Notice, unless there are exceptional circumstances.
10.4. We shall not be liable for any delay in delivering the goods and/or completing performance of the
service, however caused.
10.5. The Products may be sent to you in instalments.
10.6. For Christmas deliveries, we recommend that you check our Website for the last date of delivery.
We will endeavour to dispatch all goods that are in stock within 24 hours. However, we cannot
guarantee delivery by 24th December.
- RISK AND TITLE
11.1. The goods will be at your risk from the time of delivery.
11.2. Ownership of the goods will only pass to you when we receive full payment of all sums due in
respect of them including the cost of delivery (in the case of goods).
12.CANCELLING YOUR CONTRACT AND RETURNS
12.1. Cancelling before receiving a Confirmation Notice
12.1.1. You may cancel your order for the Products at any time prior to receiving a Confirmation
Notice from us so long as you contact us in writing. You can send us a cancellation
notice by sending an email to katie@team-bootcamp.com or a letter to Eardington Manor, School Lane, Eardington, Bridgnorth, Shropshire, England, WV16 5JZ. Your cancellation notice must quote your
name, address, the name or a description of the Products and your order reference
number.
12.2. Cancellation after receiving a Confirmation Notice
Goods
12.2.1. You are entitled to cancel your Contract at any time prior to receiving the goods so long
as you provide us with written notice or, if you have received the goods, so long as you
provide us with written notice at anytime within 7 working days starting from the day
after you received the goods. You can send your cancellation notice by email to
katie@team-bootcamp.com or a letter to Eardington Manor, School Lane, Eardington, Bridgnorth, Shropshire, England, WV16 5JZ. Your cancellation notice must quote your name, address, the name or a
description of the goods and your order reference number.
12.2.2. Upon receiving your cancellation notice, we will contact you and provide details of
where you must return the goods and other relevant instructions. You must then
immediately return the goods to us at your own cost and risk. We reserve the right, at
our option, to collect the goods from you. If we wish to collect the goods we will notify
you of when they will be collected by us. We will charge you for the cost of collecting the
goods and will deduct this from any sum owed by us to you.
12.2.3. The goods must be returned to us in the same condition in which you received them
until such time as the goods are either collected by us or delivered back to us by you.
You must return the goods with its original packaging and the original invoice. You have
a legal obligation to take reasonable care of the goods whilst they are in your
possession. If you fail to comply with this obligation, we may have a right of action
against you for compensation.
Services (not including ongoing services)
12.2.4. You are entitled to cancel your Contract and obtain a refund within 7 working days from
the date of the Confirmation Notice. This also applies, where appropriate and subject to
clause 12.4, to items that are available to be downloaded. However, you will no longer
have a right to cancel if, with your agreement, we have already commenced providing
the services to you before this period of time expires. We shall be deemed to have
already commenced providing the services, in circumstances where you have already
downloaded products or materials that we made available to you, from the Website.
12.2.5. You may notify us of your wish to cancel by sending us a cancellation notice to
katie@team-bootcamp.com or a letter to Eardington Manor, School Lane, Eardington, Bridgnorth, Shropshire, England, WV16 5JZ. Your cancellation notice must quote your name, address, the name or a
description of the Products and your order reference number.
12.2.6. Upon receiving your cancellation notice, we will contact you providing any necessary
instructions which you will be required to follow.
12.2.7. So long as you have complied with your obligations under this clause, we will refund the
purchase price but not the cost of delivery (if any) to you by crediting the payment card
you used to purchase the Products.
12.3. Cancelling ongoing services
12.3.1. Some of the services that we provide are available for either a fixed period or
unspecified period of time (such as Digital bootcamp membership). In this clause these
services are referred to respectively as ‘Ongoing Fixed Term Services’ and ‘Ongoing
Non-Fixed Term Services’.
12.3.2. You are entitled to cancel your Contract for any Recurrent Fixed Term Services and
Recurrent Non-Fixed Term Services that you have purchased and obtain a refund within
7 working days from the date of the Confirmation Notice. This also applies, where
appropriate, and subject to clause 12.4, to items that are available to be downloaded.
12.3.3. You will no longer have a right to cancel any Ongoing Fixed Term Services if, with your
agreement, we have already commenced providing this service to you within 7 working
days from the date of the Confirmation Notice. We shall be deemed to have already
commenced providing the Ongoing Fixed Term Services, in circumstances where you
have already downloaded products or materials that we made available to you from the
Website.
12.3.4. In these circumstances you cannot cancel the Contract for any Ongoing Fixed Term
Services until the end of the Minimum Duration (even where the Minimum Duration is
more than one year) and you will not be entitled to a refund.
12.3.5. Although you may notify us of your intention to cancel an Ongoing Fixed Term Services
at any time, such notice will only take effect after the Minimum Duration has elapsed.
You may notify us of your wish to cancel the Ongoing Fixed Term Services by sending
us a cancellation notice to katie@team-bootcamp.com or a letter to Eardington Manor, School Lane, Eardington, Bridgnorth, Shropshire, England, WV16 5JZ. Your cancellation notice must quote your
name, address, the name or a description of the Products and your order reference
number.
12.3.6. You will still have a right to cancel any Ongoing Non-Fixed Term Services if we have
already commenced providing this service to you within 7 working days from the date of
the Confirmation Notice, upon giving us 2 weeks’ advance notice in writing. You may
notify us of your wish to cancel by sending us a cancellation notice to info@teambootcamp.com
or a letter to Eardington Manor, School Lane, Eardington, Bridgnorth, Shropshire, England, WV16 5JZ
Your cancellation notice must quote your name, address, the name or a description of
the Products and your order reference number.
12.4. Exception to the right to cancel
You will not have a right to cancel an order for goods and services purchased from us, in the following
situations:
12.4.1. If you expressly agree to us beginning to provide any services before the end of the
cancellation period.
12.4.2. The Contract is for goods which are bespoke or have been personalised or which may
deteriorate (such as food)
12.4.3. The Contract is for goods and/or services the price of which is dependent on
fluctuations in the financial market which cannot be controlled by us
12.4.4. The Contract is for the sale of land or financial services
12.4.5. The Contract is for the sale of goods and services by auction
12.4.6. The Contract is for the supply of:
12.4.6.1. Audio or video recordings and computer software if unsealed by you
12.4.6.2. Audio or video recordings and software and other items that you have
successfully downloaded where a free trial or demonstration was available
to you to view or download
12.4.6.3. Newspapers, magazines and other periodicals
12.4.6.4. Gaming, betting and lottery services
12.5. Damaged, faulty or wrongly delivered goods
12.5.1. We will offer you a refund of the full purchase price, including the cost of delivery for
sending the goods to you, and the cost of returning the goods to us, provided that you
return the goods to us and the conditions set out in paragraph 12.5.2. are met. We must
also be reasonably satisfied that:
12.5.1.1. the goods have not suffered damage after delivery;
12.5.1.2. the goods have not been misused or used other than in accordance with
the instructions; and
12.5.1.3. the problem is not due to normal wear and tear.
12.5.2. In addition to the requirements of paragraph 12.5.1, the goods in terms of which you are
claiming a refund must have:
12.5.2.1. been damaged on delivery;
12.5.2.2. been delivered in a faulty condition;
12.5.2.3. developed a fault within 28 Days of delivery; or
12.5.2.4. have been delivered to you in error.
12.5.3. Alternatively, at your option, instead of a refund (and subject to returning the goods as
required under this clause) we will replace the goods with the same or a similar product
(subject to stock availability).
12.5.4. Sometimes the product specifications from the manufacturer may change, in which
case, if you request a replacement, we will do our best to offer you a substitute of the
same or better quality at the same price. If you are not happy with the replacement, you
can return the goods to us.
12.5.5. In order to claim a refund or replacement item please send us a cancellation notice as
soon as you become aware of a problem and no later than 14 working days after receipt
or the fault developing by email to katie@team-bootcamp.com or a letter to Eardington Manor, School Lane, Eardington, Bridgnorth, Shropshire, England, WV16 5JZ. Your cancellation notice must quote
your name, address, the name or a description of the goods, a brief description of the
problem, fault or damage and your order reference number.
12.5.6. Upon receiving your cancellation notice, we will contact you and provide details of
where you must return the goods and other relevant instructions. You must then
immediately return the goods to us. We reserve the right, at our option, to collect the
goods from you. If we wish to collect the goods we will notify you of when they will be
collected by us.
12.6. Incorrectly priced or described Products
12.6.1. Whilst we try and ensure that all the information on our Website is accurate, errors may
occur. In the unlikely event that the price and/or description of an item listed on the
Website has been incorrectly advertised, we will not be under any obligation to sell or
provide those Products to you.
12.6.2. If we discover the error before sending you a Confirmation Notice we will at our
discretion, either reject your order and notify you of such rejection, or inform you as
soon as possible and give you the option of cancelling your order or reconfirming it at
the correct price and/or description. If we give you the option of cancelling your order or
reconfirming it at the correct price and/or description but either cannot contact you or do
not receive your response within 14 days of sending you notification (whether or not you
receive it), we will reject your order.
12.6.3. If we discover the error after sending you a Confirmation Notice we may, at our
discretion and without incurring any liability to you, cancel the Contract provided that the
error is, in our reasonable opinion, obvious and unmistakable and could have
reasonably been recognised by you. We will notify if we cancel the Contract.
12.6.4. If your order is cancelled or rejected and you have already paid for the Products, you
will receive a full refund in accordance with clause 12.8
12.7. Delivery by instalments
12.7.1. The Products may be sent to you in instalments. You may cancel the outstanding part of
your order and receive a refund, if you have already paid, of the purchase price of the
outstanding Products in accordance with clause 12.8
12.8. Processing refunds
Goods
12.8.1. We will examine any returned goods and will notify you about your refund or
replacement item via email within a reasonable period of time. We will usually process a
refund or delivery of a replacement item as soon as possible and, in any case, within 30
days of the day we confirmed to you via email that you are entitled to it. Refunds will be
made by crediting the payment card or electronic payment account you used to
purchase the goods.
12.8.2. We reserve the right to refuse to issue a refund or replacement and to recover the cost
of returning or collecting the goods in the event that the goods are found to have
suffered damage after delivery or have been misused or used other than in accordance
with the instructions or if the problem is due to normal wear and tear or if the goods
have not been returned with its original packaging. This does not affect your statutory
rights.
Services
12.8.3. We will notify you about your refund via email within a reasonable period of time. We will
usually process a refund as soon as possible and, in any case, within 30 days of the
day we confirmed to you via email that you are entitled to a refund. Refunds will be
made by crediting the payment card or electronic payment account you used to
purchase the services.
13.COMPLAINTS
13.1. If you have a comment, concern or complaint about any Products you have purchased from us,
please contact us via email at katie@team-bootcamp.com or by post at Eardington Manor, School Lane, Eardington, Bridgnorth, Shropshire, England, WV16 5JZ
14.INTELLECTUAL PROPERTY
14.1. The content of the Website is protected by copyright (including design copyrights), trade marks,
patent, database and other intellectual property rights and similar proprietary rights which include,
(without limitation), all rights in materials, works, techniques, computer programs, source codes,
data, technical information, trading business brand names, goodwill, service marks utility models,
semi-conductor topography rights, the style or presentation of the goods or services, creations,
inventions or improvements upon or additions to an invention, confidential information, know-how
and any research effort relating to TEAM Bootcamp Ltd moral rights and any similar rights in
any country (whether registered or unregistered and including applications for and the right to
apply for them in any part of the world) and you acknowledge that the intellectual property rights in
the material and content supplied as part of the Website shall remain with us or our licensors.
14.2. You may download or copy the content and other downloadable items displayed on the Website
subject to the condition that the material may only be used for personal non-commercial purposes.
Copying or storing the contents of the Website for other than personal use is expressly prohibited.
14.3. You may retrieve and display the content of the Website on a computer screen, store such content
in electronic form on disk (but not any server or other storage device connected to a network) or
print one copy of such content for your own personal, non-commercial use, provided you keep
intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify,
copy or distribute or use for commercial purposes any of the materials or content on the Website.
14.4. You acknowledge that any other use of the material and content of this Website is strictly
prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy,
reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works
from such material and content.
14.5. No licence is granted to you in these Conditions to use any of our trade marks or those of our
affiliated companies.
14.6. Products sold by us and Website content may be subject to copyright, trade mark or other
intellectual property rights in favour of third parties. We acknowledge those rights.
15.WEBSITE USE
15.1. You are permitted to use the Website and the material contained in it only as expressly authorised
by us under our terms of use.
16.LIABILITY AND INDEMNITY
16.1. Notwithstanding any other provision in the Conditions, nothing will affect or limit your statutory
rights; or will exclude or limit our liability for:
16.1.1. Death or personal injury resulting from our negligence
16.1.2. Fraud or fraudulent misrepresentation
16.1.3. Action pursuant to section 2(3) of the Consumer Protection Act 1987
16.1.4. Any matter for which it would be unlawful for us to exclude or attempt to exclude our
liability
16.2. The Website is provided on an ‘as is’ and ‘as available’ basis without any representation or
endorsement made and we make no warranties or guarantees, whether express or implied,
statutory or otherwise (unless otherwise expressly stated in these Conditions or required by law) in
relation to the information, materials, content or services found or offered on the Website for any
particular purpose or any transaction that may be conducted on or through the Website including
but not limited to, implied warranties of non-infringement, compatibility, timeliness, performance,
security, accuracy, condition or completeness, or any implied warranty arising from course of
dealing or usage or trade custom.
16.3. We will not be liable if the Website is unavailable at any time.
16.4. We make no representation or warranty of any kind express or implied statutory or otherwise
regarding the availability of the Website or that it will be timely or error-free, that defects will be
corrected, or that the Website or the server that makes it available are free of viruses or bugs.
16.5. We will not be responsible or liable to you for any loss of content or material uploaded or
transmitted through the Website and we accept no liability of any kind for any loss or damage
resulting from action taken in reliance on material or information contained on the Website.
16.6. We cannot guarantee and cannot be responsible for the security or privacy of the Website and any
information provided by you. You must bear the risk associated with the use of the internet. In
particular, we will not be liable for any damage or loss caused by a distributed denial-of-service
attack, any viruses trojans, worms, logic bombs, keystroke loggers, spyware, adware or other
material which is malicious or technologically harmful that may infect your computer, peripheral
computer equipment, computer programs, data or other proprietary material as a result of your
use of the Website or you downloading any material posted or sold on the Website or from any
website linked to it.
16.7. We will use all reasonable endeavours to carry out our obligations within a reasonable period of
time but will not be liable to you for any loss, costs or expenses arising directly or indirectly from
any delays in doing so.
16.8. We will not be liable, in contract or tort (including, without limitation, negligence), or in respect of
pre-contract or other representations (other than fraudulent misrepresentations) or otherwise for:
16.8.1. any economic losses (including without limitation loss of revenues, profits, contracts,
business or anticipated savings and any other consequential loss); or
16.8.2. any loss of goodwill or reputation; or
16.8.3. any special or indirect losses; or
16.8.4. any loss of data; or
16.8.5. wasted management or office time; or
16.8.6. any other loss or damage of any kind suffered or incurred arising out of or in connection
with the provision of any matter under these Conditions and/or the Contract and/or the
use of this Website or any aspect related to your purchase of the Products even if such
losses are foreseeable or result from a deliberate breach of these Conditions by us that
would entitle you to terminate the Contract between us or as a result of any action we
have taken in response to your breach of these Conditions. Without prejudice to the
terms of this clause and in the event that we are unable to rely upon it, our liability for all
and any losses you suffer as a result of us breaking the Contract, whether or not
deliberate, including those listed in clauses 16.8.1 to 16.8.6, is strictly limited to the
purchase price of the Products you purchased.
16.9. You agree to fully indemnify, defend and hold us, and our officers, directors, employees and
suppliers, harmless immediately on demand, from and against all claims, including but not limited
to losses (including loss of profit, revenue, goodwill or reputation), costs and expenses, including
reasonable administrative and legal costs, arising out of any breach of these Conditions by you, or
any other liabilities arising out of your use of this Website or any other person accessing the
Website using your personal information with your authority.
16.10. This clause does not affect your statutory rights as a consumer, nor does it affect your contractual
cancellation rights.
17.REVIEWS
17.1. You acknowledge that any review, feedback or rating which you leave may be published by us on
the Website and you agree that it may be displayed for as long as we consider appropriate and
that the content may be syndicated to our other websites, publications or marketing materials.
17.2. You undertake that any review, feedback or rating that you write shall:
17.2.1. Comply with applicable law in the UK and the law in any country from which they are
posted
17.2.2. Be factually accurate
17.2.3. Contain genuinely held opinions (where applicable)
17.2.4. Not contain any material which is either defamatory, threatening, obscene, abusive,
offensive, hateful, inflammatory or is likely to harass, upset, annoy, alarm, embarrass or
invade the privacy of, any person or be deceiving
17.2.5. Not promote or advocate an unlawful act or activity, discrimination, sexually explicit
material or violence
17.2.6. Not infringe any trademark, copyright (including design rights), database right, or other
intellectual property rights of any other person or breach of any legal duty you owe to a
third party
17.2.7. Not be used to impersonate any person, or to misrepresent your identity
17.3. You agree to indemnify and hold us harmless against any claim or action brought by third parties,
arising out of or in connection with any review, feedback or rating posted by you on the Website,
including, without limitation, the violation of their privacy, defamatory statements or infringement of
intellectual property rights.
17.4. You grant us and our affiliate companies a non-exclusive, royalty-free worldwide license to use or
edit any reviews posted by you.
17.5. We reserve the right to publish, edit or remove any reviews without notifying you.
18.FORCE MAJEURE
18.1. We shall have no liability for delays or failures in delivery or performance of our obligations to you
resulting from any act, events, omissions, failures or accidents that are outside of our control
(‘Force Majeure’), which, without limitation, include:
18.1.1. Strikes, lock-outs or other industrial action
18.1.2. Shortages of labour, fuel, power, raw materials
18.1.3. Late, defective performance or non-performance by suppliers
18.1.4. Private or public telecommunication, computer network failures or breakdown of
equipment
18.1.5. Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether
declared or not) or threat or preparation for war.
18.1.6. Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster
or extreme weather conditions.
18.1.7. Impossibility of the use of railways, shipping, aircraft, motor transport or other means of
public or private transport.
18.1.8. Acts, decrees, legislation, regulations or restrictions of any government
18.1.9. Other causes, beyond our reasonable control
18.2. Our performance will be deemed to be suspended for the period that the event of Force Majeure
continues, and we will have an extension of time for performance for the duration of that period.
We will use our reasonable endeavours to minimise any delay caused by Force Majeure or to find
a solution by which our obligations may be performed despite the Force Majeure event. We shall
promptly notify you of any Force Majeure event giving details of it and (where possible) the extent
and likely duration of any delay.
18.3. Where the period of non-performance or delay in relation to any event of Force Majeure exceeds
30 days from the date of notice to you of the event of Force Majeure, either you or us may, by
written notice to the other, terminate the Contract with immediate effect upon service.
19.PRIVACY POLICY
19.1. In order to monitor and improve customer service, we sometimes record telephone calls.
19.2. We shall be entitled to process your data in accordance with the terms of our Privacy Policy.
Please view this document for further information. All information provided by you will be treated
securely and in accordance with the Data Protection Act 1998 (as amended).
19.3. You can find full details of our Privacy Policy on the Website.
20.THIRD PARTY RIGHTS
20.1. Except for our affiliates, directors, employees or representatives, a person who is not a party to
the Contract has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any
term of the Contract but this does not affect any right or remedy of a third party that exists or is
available apart from that Act.
21.EXTERNAL LINKS
21.1. To provide increased value and convenience to our users, we may provide links to other websites
or resources for you to access at your sole discretion and risk. You acknowledge and agree that,
as you have chosen to enter the linked website we are not responsible for the availability of such
external sites or resources, and do not review or endorse and are not responsible or liable in any
way, whether directly or indirectly, for:
21.1.1. The privacy practices of such websites
21.1.2. The content of such websites, including (without limitation) any advertising, content,
products, goods or other materials or services on or available from such websites or
resources
21.1.3. The use which others make of these websites; or
21.1.4. Any damage, loss or offence caused or alleged to be caused to you, arising from or in
connection with the use of or reliance upon any such advertising, content, products,
goods, materials or services available on and/or purchased by you from such external
websites or resources
22.LINKING TO THE WEBSITE
22.1. You must not create a link to the Website from another website, document or any other source
without first obtaining our prior written consent.
22.2. Any agreed link must be:
22.2.1. To the Website’s homepage
22.2.2. Established from a website or document that is owned by you and does not contain
content that is offensive, controversial, infringes any intellectual property rights or other
rights of any other person or does not comply in any way with the law in the UK and the
law in any country from which they are hosted
22.2.3. Provided in such a way that is fair and legal and does not damage our reputation or take
advantage of it
22.2.4. Established in such a way that does not suggest any form of association, approval or
endorsement on our part where none exists
22.3. We have no obligation to inform you if the address of the Website home page changes and it is
your responsibility to ensure that any link you provide to our homepage is at all times accurate.
22.4. We reserve the right to withdraw our consent without notice and without providing any reasons for
withdrawal. Upon receiving such notice you must immediately remove the link and inform us once
this has been done.
23.NOTICES
23.1. All notices given by you to us must be given to us at Eardington Manor, School Lane, Eardington, Bridgnorth, Shropshire, England, WV16 5JZ or by using katie@team-bootcamp.com. We may give notice as described in clause 3
23.2. Notice will be deemed received and properly served immediately when posted on our Website, 24
hours after an email is sent, or three days after the date of posting of any letter. In proving the
service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was
properly addressed, stamped and placed in the post and, in the case of an email, that such email
was sent to the specified email address of the addressee.
24.ENTIRE AGREEMENT
24.1. The Contract represents the entire agreement between us in relation to the subject matter of the
Contract and supersede any prior agreement, understanding or arrangement between us, whether
oral or in writing.
24.2. We each acknowledge that, in entering into a Contract, neither of us has relied on any express or
implied representation, undertaking or promise given by the other from anything said or written in
any negotiations between us prior to such Contract except as has been expressly incorporated in
such Contract.
24.3. Neither of us shall have any remedy in respect of any untrue statement made by the other,
whether orally or in writing, prior to the date of any Contract (unless such untrue statement was
made fraudulently) and the other party’s only remedy shall be for breach of contract as provided in
these Conditions.
25.GENERAL
25.1. We reserve the right to change the domain address of this Website and any services, products,
product prices, product specifications and availability at any time.
25.2. All prices and descriptions supersede all previous publications. All product descriptions are
approximate.
25.3. Every effort is made to keep information regarding stock availability on the Website up to date.
However, we do not guarantee that this is the case, or that stock will always be available.
25.4. If any provision of these terms and conditions is held by any competent authority to be invalid or
unenforceable in whole or in part, the validity of the other provisions of the Contract and the
remainder of the provision in question will not be affected.
25.5. All Contracts are concluded and available in English only.
25.6. If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your
obligations under it or any of these terms and conditions, or if we fail to exercise any of the rights
or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such
rights or remedies and shall not relieve you from compliance with your obligations.
25.7. A waiver by us of any default shall not constitute a waiver of any subsequent default.
25.8. No waiver by us of any of these Conditions or of any other term of a Contract shall be effective
unless it is expressly stated to be a waiver and is communicated to you in writing in accordance
with clause 3
25.9. Any Contract between you and us is binding on you and us and on our respective successors and
assigns. You may not transfer, assign, charge or otherwise dispose of the Contract, or any of your
rights or obligations arising under it, without our prior written consent. We may transfer, assign,
charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising
under it, at any time during the term of the Contract.
26.GOVERNING LAW AND JURISDICTION
26.1. The Website is controlled and operated in the United Kingdom.
26.2. Every purchase you make shall be deemed performed in England and Wales.
26.3. The Conditions and any Contract brought into being as a result of usage of this Website will be
governed by the laws of England and Wales and you irrevocably agree to submit to the exclusive
jurisdiction of the courts of England and Wales.
Website – terms and conditions of use
Please read these terms and conditions carefully as they contain important information about your
rights and obligations when using this website (the ‘Website’) and in particular clause 11.3
The Website is owned and operated by TEAM Bootcamp Ltd(‘we’/’us’/’our’), a limited liability partnership
registered in England and Wales under registration number: 11751622 having our registered office at Eardington Manor, School Lane, Eardington, Bridgnorth, Shropshire, England, WV16 5JZ.
The term ‘you’ refers to the user or viewer of our Website.
By browsing on or using the Website you are agreeing to comply with and be bound by these terms and
conditions which, together with our privacy policy, governs our relationship with you regarding the use of our
Website.
1. ACCESS
1.1. You will be able to access parts of the Website without having to register any details with us.
However, from time to time certain areas of this Website may be accessible only if you are a
registered user.
1.2. You are responsible for making all arrangements necessary for you to have access to our
Website. You are also responsible for ensuring that all persons who access our Website through
your internet connection are aware of these terms, and that they comply with them.
1.3. We make reasonable efforts to ensure that this Website is available to view and use 24 hours a
day throughout each year however, this is not guaranteed. The Website may be temporarily
unavailable at anytime because of: server or systems failure or other technical issues; reasons
that are beyond our control; required updating, maintenance or repair.
1.4. Where possible we will try to give you advance warning of maintenance issues but shall not be
obliged to do so.
2. REGISTERING ON THIS WEBSITE
2.1. When registering on the Website you must choose a username and password. You are
responsible for all actions taken under your chosen username and password.
2.2. By registering on the Website you undertake:
2.2.1. That all the details you provide to us for the purpose of registering on the Website are
true, accurate, current and complete in all respects
2.2.2. You will notify us immediately of any changes to the information provided on registration
2.2.3. You are over 18 or if under 18 you have a parent or guardian’s permission to register
with the Website in conjunction with and under their supervision
2.2.4. To only use the Website using your own username and password
2.2.5. To make every effort to keep your password safe
2.2.6. Not to disclose your password to anyone
2.2.7. To change your password immediately upon discovering that it has been compromised
2.2.8. To neither transfer or sell your username or password to anyone, nor permit, either
directly or indirectly, anyone other than you to use them
2.3. You authorise us to transmit your name, address and other personal information supplied by you
(included updated information) to obtain information from third parties about you, including, but not
limited to, credit reports and so that we may authenticate your identity.
3. ELIGIBILITY TO PURCHASE FROM THE WEBSITE
3.1. To be eligible to purchase the Products on this Website and lawfully enter into and form contracts
with us, you must:
3.1.1. Be 18 years of age or over
3.1.2. Be legally capable of entering into a binding contract
3.1.3. Provide full details of an address in the United Kingdom or the European Economic
Area (if you reside in the EEA) for the performance or delivery of the Products
3.2. If you are under 18, you may only use the Website in conjunction with, and under the supervision
of, a parent or guardian. If you do not qualify, you must not use our Website.
4. INTELLECTUAL PROPERTY
4.1. The content of the Website is protected by copyright (including design copyrights), trademarks,
patent, database and other intellectual property rights and similar proprietary rights which include,
(without limitation), all rights in materials, works, techniques, computer programs, source codes,
data, technical information, trading business brand names, goodwill, service marks utility models,
semi-conductor topography rights, the style or presentation of the goods or services, creations,
inventions or improvements upon or additions to an invention, confidential information, know-how
and any research effort relating to TEAM Bootcamp Ltd moral rights and any similar rights in
any country (whether registered or unregistered and including applications for and the right to
apply for them in any part of the world).
4.2. You acknowledge that the intellectual property rights in the material and content supplied as part
of the Website shall remain with us or our licensors.
4.3. You may download or copy the content and other downloadable items displayed on the Website
subject to the condition that the material may only be used for personal non-commercial purposes.
Copying or storing the contents of the Website for other than personal use is expressly prohibited.
4.4. You may retrieve and display the content of the Website on a computer screen, store such content
in electronic form on disk (but not any server or other storage device connected to a network) or
print one copy of such content for your own personal, non-commercial use, provided you keep
intact all and any copyright and proprietary notices.
4.5. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any
of the materials or content on the Website.
4.6. You acknowledge that any other use of the material and content of this Website is strictly
prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy,
reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works
from such material and content.
4.7. No licence is granted to you to use any of our trade marks or those of our affiliated companies.
5. DISCLAIMER
5.1. It shall be your responsibility to ensure that any products, services or information available through
the Website meet your specific requirements.
5.2. We will not be liable to you if the Website is unavailable at any time.
5.3. We attempt to ensure that the information available on the Website at any time is accurate.
However, we do not guarantee the accuracy or completeness of material on this Website. We use
all reasonable endeavours to correct errors and omissions as quickly as practicable after
becoming aware or being notified of them. We make no commitment to ensure that such material
is correct or up to date.
5.4. All drawings, images, descriptive matter and specifications on the Website are for the sole
purpose of giving an approximate description for your general information only and should be used
only as a guide.
5.5. Any prices and offers are only valid at the time they are published on the Website.
5.6. All prices and descriptions supersede all previous publications.
5.7. Every effort is made to keep information regarding stock availability on the Website up to date.
However, we do not guarantee that this is the case, or that stock will always be available.
5.8. The Website is provided on an ‘as is’ and ‘as available’ basis without any representation or
endorsement made and we make no warranties or guarantees, whether express or implied,
statutory or otherwise (unless otherwise expressly stated in these terms and conditions or required
by law) in relation to the information, materials, content or services found or offered on the
Website for any particular purpose or any transaction that may be conducted on or through the
Website including but not limited to, implied warranties of non-infringement, compatibility,
timeliness, performance, security, accuracy, condition or completeness, or any implied warranty
arising from course of dealing or usage or trade custom.
5.9. We make no representation or warranty of any kind express or implied statutory or otherwise
regarding the availability of the Website or that it will be timely or error-free, that defects will be
corrected, or that the Website or the server that makes it available are free of viruses or bugs.
5.10. We will not be responsible or liable to you for any loss of content or material uploaded or
transmitted through the Website and we accept no liability of any kind for any loss or damage from
action taken in reliance on material or information contained on the Website.
5.11. We cannot guarantee and cannot be responsible for the security or privacy of the Website and any
information provided by you.
5.12. You must bear the risk associated with the use of the internet. In particular, we will not be liable for
any damage or loss caused by a distributed denial-of-service attack, any viruses trojans, worms,
logic bombs, keystroke loggers, spyware, adware or other material which is malicious or
technologically harmful that may infect your computer, peripheral computer equipment, computer
programs, data or other proprietary material as a result of your use of the Website or you
downloading any material posted or sold on the Website or from any website linked to it.
5.13. We reserve the right to disclose such information to law enforcement authorities as we reasonably
feel is necessary should you breach this agreement.
6. USE OF THE WEBSITE
6.1. You are permitted to use the Website and the material contained in it only as expressly authorised
by us and in accordance with these terms and conditions, as may be amended from time to time
without notice to you.
6.2. We provide access and use of the Website on the basis that we exclude all representations,
warranties and conditions to the maximum extent permitted by law.
6.3. We reserve the right to:
6.3.1. Make changes to the information or materials on this Website at any time and without
notice to you.
6.3.2. Temporarily or permanently change, suspend or discontinue any aspect of the Website,
including the availability of any features, information, database or content or restrict
access to parts of or the entire Website without notice or liability to you or any third
party.
6.3.3. Refuse to post material on the Website or to remove material already posted on the
Website
6.4. You may not use the Website for any of the following purposes:
6.4.1. Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar,
obscene, or otherwise objectionable material
6.4.2. Transmitting material that encourages conduct that constitutes a criminal offence,
results in civil liability or otherwise
6.4.3. Breaching any applicable local, national or international laws, regulations or code of
practice
6.4.4. Gaining unauthorised access to other computer systems
6.4.5. Interfering with any other person’s use or enjoyment of the Website
6.4.6. Breaching any laws concerning the use of public telecommunications networks
6.4.7. Interfering with, disrupting or damaging networks or websites connected to the Website
6.4.8. Utilisation of data mining, robots or similar data gathering and extraction tools to extract
(whether once or many times) for re-utilisation of any substantial parts of the Website
6.4.9. To transmit, or procure the sending of, any unsolicited or unauthorised advertising or
promotional material or any other form of similar solicitation
6.4.10. To create and/or publish your own database that features all or substantial parts of the
Website
6.4.11. Making, transmitting or storing electronic copies of materials protected by copyright
without the prior permission of the owner
6.5. In addition, you must not:
6.5.1. Knowingly introduce viruses, trojans, worms, logic bombs, keystroke loggers, spyware,
adware or other material which is malicious or technologically harmful to the Website
6.5.2. Attempt to gain unauthorised access to the Website, the server on which the Website is
stored or any server, computer or database connected to it
6.5.3. Attack the Website via a denial-of-service attack or a distributed denial-of service attack
6.5.4. Damage or disrupt any part of the Website, any equipment or network on which the
Website is stored or any software used for the provision of the Website
6.6. A breach of this clause may be a criminal offence under the Computer Misuse Act 1990. We may
report any such breach to the relevant law enforcement authorities and disclose your identity to
them. In the event of such a breach, your right to use the Website will cease immediately.
7. SUSPENDING OR TERMINATING YOUR ACCESS
7.1. We reserve the right to terminate or suspend your access to the Website immediately and without
notice to you if:
7.1.1. You fail to make any payment to us when due
7.1.2. You breach the terms of these terms and conditions (repeatedly or otherwise)
7.1.3. You are impersonating any other person or entity
7.1.4. When requested by us to do so, you fail to provide us within a reasonable time with
sufficient information to enable us to determine the accuracy and validity of any
information supplied by you, or your identity
7.1.5. We suspect you have engaged, or about to engage, or have in anyway been involved,
in fraudulent or illegal activity on the Website
8. REVIEWS
8.1. You acknowledge that any review, feedback or rating which you leave may be published by us on
the Website and you agree that it may be displayed for as long as we consider appropriate and
that the content may be syndicated to our other websites, publications or marketing materials.
8.2. You undertake that any review, feedback or rating that you write shall:
8.2.1. Comply with applicable law in the UK and the law in any country from which they are
posted
8.2.2. Be factually accurate
8.2.3. Contain genuinely held opinions (where applicable)
8.2.4. Not contain any material which is either defamatory, threatening, obscene, abusive,
offensive, hateful, inflammatory or is likely to harass, upset, annoy, alarm, embarrass or
invade the privacy of, any person or be deceiving
8.2.5. Not promote or advocate an unlawful act or activity, discrimination, sexually explicit
material or violence
8.2.6. Not infringe any trademark, copyright (including design rights), database right, or other
intellectual property rights of any other person or breach any legal duty you owe to a
third party
8.2.7. Not be used to impersonate any person, or to misrepresent your identity
8.3. You agree to indemnify and hold us harmless against any claim or action brought by third parties,
arising out of or in connection with any review, feedback or rating posted by you on the Website,
including, without limitation, the violation of their privacy, defamatory statements or infringement of
intellectual property rights.
8.4. You grant us and our affiliate companies a non-exclusive, royalty-free worldwide license to use or
edit any reviews posted by you.
8.5. We reserve the right to publish, edit or remove any reviews without notifying you.
9. LINKING TO THE WEBSITE
9.1. You must not create a link to the Website from another website, document or any other source
without first obtaining our prior written consent.
9.2. Any agreed link must be:
9.2.1. To the Website’s homepage
9.2.2. Established from a website or document that is owned by you and does not contain
content that is offensive, controversial, infringes any intellectual property rights or other
rights of any other person or does not comply in any way with the law in the UK and the
law in any country from which they are hosted
9.2.3. Provided in such a way that is fair and legal and does not damage our reputation or take
advantage of it
9.2.4. Established in such a way that does not suggest any form of association, approval or
endorsement on our part where none exists
9.3. We have no obligation to inform you if the address of the Website home page changes and it is
your responsibility to ensure that any link you provide to our homepage is at all times accurate.
9.4. We reserve the right to withdraw our consent without notice and without providing any reasons for
withdrawal. Upon receiving such notice you must immediately remove the link and inform us once
this has been done.
10.EXTERNAL LINKS
10.1. To provide increased value and convenience to our users, we may provide links to other websites
or resources for you to access at your sole discretion and risk. You acknowledge and agree that,
as you have chosen to enter the linked website we are not responsible for the availability of such
external sites or resources, and do not review or endorse and are not responsible or liable in any
way, whether directly or indirectly, for:
10.1.1. The privacy practices of such websites
10.1.2. The content of such websites, including (without limitation) any advertising, content,
products, goods or other materials or services on or available from such websites or
resources
10.1.3. The use which others make of these websites
10.1.4. Any damage, loss or offence caused or alleged to be caused to you, arising from or in
connection with the use of or reliance upon any such advertising, content, products,
goods, materials or services available on and/or purchased by you from such external
websites or resources.
11. LIMITATION OF LIABILITY AND INDEMNITY
11.1. Notwithstanding any other provision in these terms and conditions, nothing will affect or limit your
statutory rights; or will exclude or limit our liability for:
11.1.1. Death or personal injury resulting from our negligence
11.1.2. Fraud or fraudulent misrepresentation
11.1.3. Action pursuant to section 2(3) of the Consumer Protection Act 1987
11.1.4. Any matter for which it would be unlawful for us to exclude or attempt to exclude our
liability
11.2. We will not be liable, in contract or tort (including, without limitation, negligence), or in respect of
pre-contract or other representations (other than fraudulent or negligent misrepresentations) or
otherwise for the below mentioned losses which you have suffered or incurred arising out of or in
connection with the provision of any matter in these terms and conditions even if such losses are
forseeable or result from a deliberate breach by us or as a result of any action we have taken in
response to your breach:
11.2.1. Any economic losses (including without limitation loss of revenues, profits, contracts,
business or anticipated savings)
11.2.2. Any loss of goodwill or reputation; or
11.2.3. Any special or indirect losses; or
11.2.4. Any loss of data
11.2.5. Wasted management or office time
11.2.6. Any other loss or damage of any kind
11.3. You agree to fully indemnify, defend and hold us, and our officers, directors, employees and
suppliers, harmless immediately on demand, from and against all claims, including but not limited
to losses (including loss of profit, revenue, goodwill or reputation), costs and expenses, including
reasonable administrative and legal costs, arising out of any breach of these terms and conditions
by you, or any other liabilities arising out of your use of this Website or any other person accessing
the Website using your personal information with your authority.
11.4. This clause does not affect your statutory rights as a consumer.
12.GENERAL
12.1. We reserve the right to change the domain address of this Website and any services, products,
product prices, product specifications and availability at any time.
12.2. If any provision of these terms and conditions is held by any competent authority to be invalid or
unenforceable in whole or in part, the validity of the other provisions in these terms and conditions
and the remainder of the provision in question will not be affected.
12.3. All Contracts are concluded and available in English only.
12.4. If we fail, at any time to insist upon strict performance of any of your obligations under these terms
and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under
these terms and conditions, it shall not constitute a waiver of such rights or remedies and shall not
relieve you from compliance with your obligations.
12.5. A waiver by us of any default shall not constitute a waiver of any subsequent default.
12.6. No waiver by us of any of these terms and conditions shall be effective unless it is expressly
stated to be a waiver and is communicated to you in writing.
13.GOVERNING LAW AND JURISDICTION
13.1. The Website is controlled and operated in the United Kingdom.
13.2. These terms and conditions will be governed by the laws of England and Wales and you
irrevocably agree to submit to the exclusive jurisdiction of the courts of England and Wales.
Office
Eardington Manor
School Lane, Bridgnorth, Shropshire, WV165JZ
Telephone : +44 1746 762 550